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REIV WEBINAR
Inside PM
Dealing With Difficult Customers For PMs
Wednesday 6th September 2023
4:00pm - 5:00pm (AEST) Inside PM - Dealing With Difficult Customers For PMs
Conflict management specialist, Kate Russell will discuss ways to effectively manage challenging situations and difficult clients.
Kate will cover:
- What is a difficult customer?
- Understanding your relationship with difficult people
- C.A.R.E. - a process to help you most effectively manage these moments
- How to set yourself up for success by minimising the chance of a situation becoming difficul
- Working through relevant scenarios.
Speakers
Partners
Inside PM - Dealing With Difficult Customers For PMs (6 Sept 2023)
